Accessibility Statement

Last updated: March 2026

Pacific Mental Health Services is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

Accessibility Features

• Skip to main content link for keyboard users
• All images include descriptive alternative text
• Navigation landmarks are labeled for screen readers
• Color contrast meets or exceeds WCAG AA standards
• All interactive elements are keyboard accessible
• Animations respect the operating system's reduce motion preference
• Text can be resized up to 200% without loss of content
• An on-page accessibility panel provides options for larger text, high contrast, dyslexia-friendly fonts, colorblind mode, focus highlighting, and read-aloud functionality

Known Limitations

We are aware that some third-party content embedded within this site, such as telehealth video session interfaces, may not fully conform to WCAG 2.1 AA. We are working with our vendors to address these limitations.

Feedback and Contact

We welcome feedback on the accessibility of this website. If you experience barriers or have suggestions, please contact us:

• Phone: (530) 604-4309
• Email: rfrost@pacmhs.com

We aim to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the California Department of Rehabilitation or file a complaint with the U.S. Department of Justice Civil Rights Division.

Technical Specifications

This website relies on the following technologies for conformance: HTML, CSS, JavaScript. These technologies are relied upon for conformance with the accessibility standards used.